Privacy Policy

At tenerstyle.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website.

1. Information We Collect

Personal Information

Registration and Order - related Information: When you create an account or place an order on our website, we collect information such as your name, email address, shipping and billing addresses, phone number, and payment details. This information is necessary to process your orders, provide customer service, and communicate with you about your purchases.

Communication Information: If you contact our customer service, we may collect information from your emails, chat messages, or phone calls, including the content of your inquiries and any personal details you provide during the communication.

Non - Personal Information

Device and Usage Information: We automatically collect certain non - personal information when you visit our website. This includes your IP address, browser type, operating system, the pages you visit on our site, the time and date of your visit, and the links you click. This information helps us analyze website traffic, improve our website's performance, and personalize your browsing experience.

2. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including verifying your payment, arranging for shipping, and providing order updates.

Customer Service: Your information enables us to respond to your inquiries, resolve issues, and provide support.

Personalization: We may use your information to personalize your shopping experience, such as recommending products based on your browsing and purchase history.

Marketing and Promotions: With your consent, we may send you marketing emails about our products, special offers, and events. You can opt - out of these communications at any time.

3. Information Sharing

Service Providers: We may share your information with third - party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer service. These providers are required to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption technology, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate.

Opt - out: You can opt - out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send.

Deletion: In certain circumstances, you may request the deletion of your personal information. We will respond to your request in accordance with applicable laws.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and the effective date will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.