Terms & Conditions
Terms and Conditions
1. General
These Terms and Conditions govern your use of the tenerstyle.com website and any transactions you conduct on it. By accessing or using the website, you signify your acceptance of these terms. If you do not agree with any part of these terms, you should refrain from using the website.
2. Accounts
Registration
When registering an account on tenerstyle.com, you are obliged to provide accurate and current information. You are also responsible for maintaining the security of your account credentials and for all activities that occur under your account.
Age Requirement
You must be at least 18 years old to use our website and make purchases. By using the website, you represent and warrant that you meet this age requirement.
3. Orders
Placing an Order
Placing an order on our website constitutes an offer to purchase the selected products. We will send you an order confirmation email, and the contract between us is formed upon dispatch of this confirmation.
Pricing and Payments
All prices on the website are denominated in $. We accept various payment methods as shown on the checkout page. You are responsible for ensuring the accuracy of the payment information provided.
4. Delivery
Shipping Options
We offer different shipping methods with varying delivery times and costs. The estimated delivery time will be presented during the checkout process. Please note that actual delivery times may vary due to factors beyond our control, such as shipping carrier delays or customs clearance procedures for international orders.
Delivery Failures
If delivery fails because of incorrect address information provided by you, we may charge you for redelivery. In case the package is returned to us due to failed delivery, we will refund the cost of the items, minus the original shipping cost.
5. Returns and Exchanges
Return Policy
You can return eligible products within 7 days from the date of receipt. The products must be in their original condition, unworn, unwashed, and with all tags attached.
Exchange Policy
If you want to exchange a product, contact our customer service within 7 days of receipt. We will endeavor to accommodate your request, subject to product availability.
6. Intellectual Property
All content on tenerstyle.com, including text, images, logos, and product descriptions, is the intellectual property of our company. You may not use, reproduce, distribute, or modify this content without our prior written consent.
7. User Conduct
Prohibited Activities
You may not use the website for any illegal purpose or in a manner that disrupts the normal operation of the website. This includes, but is not limited to, spamming, hacking, and posting offensive or malicious content.
Intellectual Property Infringement
You are responsible for ensuring that any content you submit to the website does not infringe on the intellectual property rights of others.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or your purchases. Our liability, if any, shall be limited to the amount paid by you for the products in question.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of jurisdiction. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in arbitration location, in accordance with the rules of the arbitration institution.
10. Amendments
We reserve the right to amend these Terms and Conditions at any time. The updated terms will be posted on the website. Your continued use of the website after the amendments are made indicates your acceptance of the new terms.